Refund Policy

Introduction

We want you to be completely satisfied with Magic Eraser Art. If you're not happy with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Eligibility for Refunds

• Refund requests must be made within 7 days of purchase
• Less than 50% of purchased credits must have been used

How to Request a Refund

• Contact our support team at support@magiceraser.art
• Provide your order number and reason for the refund request
• Our team will review your request and respond within 2–3 business days

Processing Time

Once approved, refunds will be processed within 5–7 business days and credited back to your original payment method.

Non-Refundable Cases

Refunds are not available in the following situations, except where required by applicable law:

• Accounts terminated for violating our Terms of Service, including prohibited content policies
• Credits that have already been consumed for completed AI editing tasks
• Purchases made more than 7 days ago, or where more than 50% of credits have been used

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

Need to request a refund? Email: support@magiceraser.art